Onsite IT Technician – Hout Bay, Cape Town (R12 000pm)

Onsite IT Technician – Hout Bay, Cape Town (R12 000pm)

Amy Singh
Published
Feb 11, 2021
Location
Cape Town, South Africa
Category
Job Type
Salary Type
  • Monthly Salary

Description

Onsite IT Technician

Based at client in Hout Bay

R12 000pm

This role is to assist the technical support team by servicing and supporting clients that require technical onsite desktop support. For this reason, this role has a strong requirement for someone that can confidently and professionally represent my client.

Requirements:

Grade 12

Min of 3 years IT desktop support experience

Excellent verbal and written communication skills of the English language

Own reliable car

 

Responsibilities:

Support client and fellow team members with desktop support tickets.

Make sure that all client hardware is running optimally. Manage and update client documentation and credentials.

Check up on client infrastructure and escalate issues to the relevant team. Maintain our IT standards on all client sites.

Help with the implementation of IT projects. Troubleshooting of VoIP solutions.

Report and offer feedback to clients.

Research and develop policies around IT best practise. Maintenance on Windows, Linux and Mac Server. Maintenance on WiFi network.

Develop, and implement automation scripts. Coordinate third-party service and repair requests. Setup and maintain backup protocols.

Assist in development of client IT strategy.

Tasks as assigned to you via the management team.

Any other such instructions and directions, as may be designated to you, that are considered reasonably consistent with your position

 

Technical Skills:

Understanding of Networks and networking principles

Working knowledge of Windows 10

Windows Server experience

Practical and analytical troubleshooting skills

Internet fundamentals

Microsoft 365

Google Workspaces

 

To start in March 2021 or sooner. Permanent position – reports to Technical Support Manager.

Must have good references.

 

To apply send your updated CV to amyjobs@wcp.co.za

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