Tier 2 Service Desk Engineer (Century City, Cape Town) Market Related

Tier 2 Service Desk Engineer (Century City, Cape Town) Market Related

West Coast Personnel
Published
Oct 8, 2021
Location
Century City, Cape Town, South Africa
Category
Job Type
Salary Type
  • Monthly Salary

Description

My client, a business cybersecurity and IT support provider is seeking a young and energetic IT Service Desk Engineer (Tier 2) to join their team in Cape Town.

 

Job Description:

  • Day to day support on the service desk (remote)
  • Desktop, Network and Server Support
  • Backup Management and Anti-Spam system support.
  • Internet and Security support
  • New system installations & upgrades (desktop, network, Server)
  • Communication with clients
  • Support, procedures & tickets
  • System changes & clients audits
  • Projects & implementations resource

 

Requirements:

Strong Knowledge / understanding (MUST HAVE)

  • Windows 7,8,10 and MAC OS

Strong Knowledge (MUST HAVE):

  • Systems upgrade/support SQL, Exchange 2003-2016, Windows Server 2003 – 2016
  • O365 Configuration, Setup, Maintenance (Azure, Exchange, SharePoint)

Good Understanding (MUST HAVE):

  • VMware, Hyper V, Terminal Server, SQL server, Windows Server, AD, DHCP, Group Policies, SAN and NAS storage.
  • Cisco ASA Firewall, Routers (NAT, PAT) & Switches (Vlan, VPN), System Monitoring, SNMP

 

Must have

  • Attention to detail
  • 5+ years IT experience
  • IT Degree and IT certified (either or all – Microsoft, Cisco, VMware, Checkpoint, and Citrix)
  • Excellent communicator with a proven track record
  • Self-starter and motivated
  • Work as part of team / team assistance / team lead
  • Project & Coordination experience

 

Email your CV to wendyjobs@wcp.co.za

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